Student Rep – Jenny Rolfe

Jenny RolfeJenny Rolfe is the student representative (and in fact the first student rep at the University Centre) for students on the BSc (Hons) International Financial Services degree. She chats about her role to date with Sara Clews, Head of Marketing & Publications at the Business School.

SC: As the first student rep at the University Centre can you outline your intentions?

JR: As the student rep I hope that both students and tutors feel they can come to me with any problems or queries that they may have, and I can act as the ‘middle man’ to pass on any messages or concerns that may arise.

Also, as the student rep I hope to organise things such as social events or study sessions to build on the already strong relationships my classmates have with each other as well as the tutors. Since I am a confident people person I feel comfortable talking to my classmates in order to get a sense of how they are feeling about things such as exams and lectures.

Continue reading

Professional Training and Education in the Financial Services Sector – Rationale and Evaluation by Bill Howarth

This article was published in the first issue of ‘Strategic Intelligence’, the Jersey International Business School Journal, in April 2012.

SingaporeHow effective is the professional training and education regime in the financial services sector? Bill Howarth, the CEO of the International Compliance Association, gives a personal insight and looks at developments emanating from the tiger economies.

After 40 years teaching and training in universities and professional bodies, I was recently posed a question by a student about how, after so much time, it was possible to maintain keenness and enthusiasm about the subject matter of the class.

Continue reading

Meet the Team: Introducing Chris Elliott

Job title: Director of Operations

Role: Chris has an extensive background in administration and is the operational and office manager for the school, responsible for the smooth running of all training delivery, bookings, enquiries and partner and client liaison.

Continue reading

Meet the Team: Introducing Carlos Borralho

Job title: Premises & Catering

Role: Carlos takes care of the facilities and provides all the in-house catering for the courses which includes light meals and canapés for special events. He also assists with exams (invigilating, mailing, setting up) and co-ordinating mail-outs and deliveries, etc – you name it!

Continue reading

Jersey International Business School Introduces New E-Book Format for 2013 Prospectus

Time is of the essence and from amidst shifting patterns in recruitment and investment across the globe it is a constant challenge to develop skills, achieve crucial CPD (Continued Professional Development), and to create a competitive advantage for both individuals and organisations.

To help students access their training options in a quick and efficient way the Jersey International Business School has produced an e-book format for their new 2013 prospectus, which offers a wide range of qualifications and training solutions for competing in a global market place. The new e-book, along with a downloadable PDF, can be accessed at www.jerseyibs.com

From amongst the 31 qualifications* available at the school, a number are specifically tailored to the needs of investment business professionals. As time runs out for retail investment advisers to achieve RFA/RDR compliance [the JFSC’s Review of Financial Advice stipulates a deadline of 1 January 2014] there are a number of routes that can be taken to achieve compliance and these will be outlined at a free RFA/RDR Briefing Session on Tuesday 8 January from 12pm-1pm.

Chris Usher, Senior Lecturer adds,

“This major change in regulation means that advisers can no longer ignore the fact that they need to hold a Level 4 qualification by the end of next year. For those who sat their PCIAM exam recently this will mean simply following a structured CPD gap fill, which can be completed online; for others this will involve a professional qualification that could take up to 12months. If anyone is in doubt about their position then I am offering individual consultation sessions on 10 and 30 January 2013. Time really is running out.”

As industry regulations evolve and the recession continues, training needs and budgets have also gone through a change. At a minimum, professional know how and expertise needs to be maintained and so in response to client needs the Business School has developed two new seminar series to help professionals achieve their Continued Professional Development (CPD):

  •  The Anti-Money Laundering CPD Series covers practical and relevant topics such as FATCA, CDD (Customer Due Diligence), E-Discovery, Data Protection and JFSC Updates. As a flexible option for students, each seminar will run three times a day from 08.00-09.00, 13.00-14.00 and 16.00-17.00 and starts on 28 February 2013. Sold as a series at £395 or as individual sessions at £45. Discount available for JCOA members.
  • The Investment Business CPD Series is designed for holders of the Statement of Professional Standing (SPS) who must complete 35hours of structured CPD each year. It consists of 10 two hour sessions and one bonus session, featuring leading industry practitioners who will offer invaluable insight. Sold as a series at £595 and starts 7 February 2013.

Chris Elliott, Operations Director, comments,

“2012 has been an exceptional year of change and we are delighted to have been able to help student’s achieve their goals throughout that period. Achievements extend from students sitting their PCIAM exams in July and achieving a 100% pass rate, to welcoming the first intake of undergraduates on to the BSc (Hons) International Financial Services degree launched earlier this year in collaboration with The University of Buckingham.”

 Chris continues,

“I hope that the new format 2013 Prospectus being offered as an e-book will help our students to easily access the information they need in what is going to continue to be a very busy time for everyone. ”

If you would like to book a place on courses, or at the briefing session or consultation sessions then contact gemmarenfrey@jerseyibs.com or call 816338.



* The Business School offers a broad range of globally recognised professional qualifications, exclusively from the ICA and CLT, and including CISI, IMC and the CMI amongst others. The 2013 prospectus offers:

  • 3 degree programmes, including a new 2-year undergraduate full degree awarded by The University of Buckingham in BSc (Hons) International Financial Services, two part-time degrees awarded in association with The University of Manchester Business School
  • 31 professional qualifications
  • 6 certificated awareness programmes
  • 3 CPD seminar series
  • e-Learning in AML for Trust and Corporate Service Providers
  • 29 short courses
  • The Annual Compliance & Economic Crime Symposium

The Face of the Underworld: An interview with Robert Mazur ‘The Infiltrator’ by Sara Clews

Robert Mazur is best known for his role as an undercover Federal agent who shook the underworld in a dramatic takedown in what is referred to by the Director of the FBI as ‘one of the largest money laundering prosecutions in US history’.

Robert is author of the book ‘The Infiltrator’ in which he tells his story of leading a double life as a wealthy, mob-connected big shot living the good life whilst working undercover on Operation C-Chase. He was in Jersey yesterday to present the keynote speech at the Business School’s  8th Annual Compliance & Economic Crime Symposium at the Hotel de France [Thursday 29 November, 2012].

I had the opportunity to ask him a few questions about how he managed to go underground so successfully, for so long, whilst leading a double-life.

1. Which life skills do you think you already had, aside of undercover training, which helped you to succeed with Operation C-Chase?

Continue reading

Supporting Education: An Interview with Lazara Canton of HSBC

In support of the BSc (Hons) International Financial Services degree both HSBC and RBS International are offering the opportunity for students on the new degree to earn whilst they study with structured work experience across the two years. Lazara Canton is co-ordinating the scheme on behalf of HSBC and she was delighted to be able to share her personal views on education and the benefits of such an opportunity.

Lazara CantonA note about the interviewee: Lazara is the current Learning Head for HSBC Jersey, Channel Islands and the Isle of Man. She is qualified in Business Administration from the University of West Scotland, and HR and Learning (CIPD). Lazara works as part of a wider learning community across the UK and Europe with particular focus and expertise in Coaching, Mentoring and Leadership Development, whilst also managing a team of trainers in Jersey, Edinburgh and Wales. Lazara also supports the local Senior Leadership team in developing people solutions such as career planning and talent management.

1.    What is your personal approach to education?

I think it’s important for individuals to have strong academic results. A good quality degree that covers broad and relevant topics will provide an excellent foundation to build a career upon. Education for me does not end at school or university; on the job learning and application in the workplace is also crucially important to a successful career and for personal growth and development.

Continue reading

Supporting Education: An Interview with James Hamelin of RBS International

In support of the BSc (Hons) International Financial Services degree both RBS International and HSBC are offering the opportunity for students on the new degree to earn whilst they study with structured work experience across the two years. James Hamelin is co-ordinating the scheme on behalf of RBS International and he was delighted to be able to share his personal views on education and the benefits of such an opportunity.

A note about the interviewee: James Hamelin graduated from Durham University with a degree in Economics and joined the RBS Markets and International Banking Graduate Scheme. James works on the foreign exchange desk at RBS International, dealing with clients from Jersey, Guernsey, Isle of Man and Gibraltar. He deals spot flow for corporate clients, as well as helping clients hedge their foreign exchange exposure using forwards, swaps and derivatives.

1.  What is your personal approach to education?

In the current marketplace education is vitally important. The job market is a very competitive environment at present and new entrants need to be able to differentiate themselves from other candidates. It is common place now for applicants to have GCSEs, A-Levels and even a degree, so it becomes more difficult for employers to identify the top candidates based on educational merit alone. Therefore, we need candidates to show that the education and qualifications they have attained are of a high quality and are relevant within the context of the workplace. Education does not end there and in my opinion – along with the support of RBS International – successful candidates will have the opportunity to push their learning further by completing relevant qualifications and courses throughout their career.

Continue reading

Second Term-ism: A Comment on the US Election 2012 By Frank De Mita

A note about the author: An American-trained lawyer, Frank De Mita worked on Capitol Hill for US Senator Paul Simon (Illinois), and later served as an advisor to a number of presidential campaigns including acting as federal compliance counsel to the Clinton-Gore committee. As an Associate Lecturer at the Jersey International Business School Frank was invited to comment on the US Election 2012.

The US general election is only two weeks away and national polls show the race as neck and neck. Republican candidate Mitt Romney put in a surprisingly strong performance at his first debate with Barack Obama, as much as Obama put in a surprisingly tepid effort. The election, which looked increasingly assured for Obama only a few weeks ago, appears to have swung Romney’s way with surprising momentum. Where the pendulum will be located by the time the polls close next month is anyone’s guess. And yet this is precisely the position that could have been predicted months ago, long before Romney was even in the frame for the Republican nomination. Second term presidential elections always are rather curious affairs for a number of reasons. Rather than being a pure contest of ideas, the incumbent has the burden of defending a tangible record from a relentless onslaught of attack by his opponent, whereas his opponent has the freedom afforded by dwelling in the realm of the purely theoretical, i.e., “if I’m elected.”

Continue reading

The Art of Leadership. An Interview with Sir Ranulph Fiennes Bt OBE by Sara Clews

This interview was published in the first issue of ‘Strategic Intelligence’, the Jersey International Business School Journal, in April 2012.

 “At some point in any career, a normally unjustifiable risk might need to be taken to make the quantum leap from the mediocre to the big time”

Sir Ranulph Fiennes on the Eiger copyright Stephen VenablesTo overcome his fear of heights Ranulph Fiennes started climbing buildings at night whilst he was still at Eton, and concluded his relationship with this fear by successfully reaching the summit of Everest at the age of 65, having previously overcome a double heart by-pass. He still has a fear of heights.

Having followed his father into the Royal Scot Greys, he went on to be the youngest captain in the British Army, fought Marxist Terrorists and wed his childhood sweetheart, Ginny Pepper, to proceed together in achieving the ‘first’ in many world-breaking records, including first man to reach both poles by surface travel, and first to cross the Antarctic Continent unsupported –  the only man alive to have travelled earth’s circumpolar surface.

Along the way he was awarded the OBE for human endeavour and charitable services, having raised over £14million for UK charities. It was on the eve of his speech at the Business School’s Leadership Forum that I had the privilege to spend time with such an inspiring and charming man who is more widely known as the ‘world’s greatest living explorer’ (Guinness Book of Records).

SC: What makes a great leader? Are the qualities actually innate?

RF: I don’t really form policies about leadership, I react at the time to what I think is the best way to move forward with the people who are meant to be moving forward with me.

Sometimes it is good to be dictator-like and at other times democratic. If you are up against a tight weather programme, like we are with our expeditions in Antarctica, the period when you can travel is quite short so you’ve got to be fast getting through the crevasse fields, without humming and hawing. It is not necessarily a good idea to be sitting tight arguing with the other members of the team. So, on first sight if I can see the best way through the field I am not going to democratically ask anybody else, I am going to lead as I see fit. On the other hand, if I can see there are all sorts of perfectly reasonable ways through the field then this offers a very good opportunity to appear democratic by opening up the discussion. You need to approach obstacles quickly whilst keeping the team as happy as you possibly can. But if you know you are going to make somebody unhappy with your decision, then too bad, too bad – you can’t afford to be a populist.

Clear vision, speed, a happy team; react to what you will at the time and ensure that you take the people who need to move forward with you. An expedition without a single clear leader, who isn’t afraid to impose his or her will on others when the chips are down, is asking for trouble.

SC: Do you feel that business leaders are becoming reactionary rather than innovative? Last year you expressed concern over a general reduction in risk-taking when responding to The Telegraph about the polar bear mauling of a school boy.

RF: This is because of the ‘blame-claim’ culture, which has gradually been taking a grip on pretty much every side of life. You end up with situations where teachers no longer do what they’ve been doing for decades, such as taking their class to a local superstore to see how the store is run because a child might get run over by a trolley! It’s ridiculous. It has reached a stage where people are afraid to take risks at all and insurance becomes horrifically expensive. As a result it stunts any form of risk-taking and of course the mentality leaks in to business. What the media seem to forget when reporting about the banks is that any form of risk-taking wouldn’t be risk-taking if it didn’t stand a chance of failing. Luckily it doesn’t affect the expedition side of things since the sort of person who is determined to go into expeditions is of a risky sort and nobody can put them off.  In business we will end up with people less able to make calculated risks and entrepreneurs with less imaginative ideas.

SC: You mention in your book ‘Mad, Bad & Dangerous to Know’ that the chief threat for Antarctic travellers is the same today as it was for Scott – the ability to fall down crevasses. Which challenges do you believe are similar today for business & world leaders?

RF: …..continues

If you would like to read the rest of this interview with Sir Ranulph Fiennes, you can read it online in Strategic Intelligence.

There will be An Evening with Sir Ranulph Fiennes at the Jersey Opera House on Wednesday 31 October. After his involvement with our Leadership Forum in 2011 we know that audiences will be in for a highly entertaining evening.